www ok Casino Privacy Policy

1. Introduction & Data Controller

1.1 www ok Casino is committed to protecting the privacy and personal data of all players and visitors. We take our obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations seriously, and we have implemented appropriate technical and organisational measures to safeguard your personal data.

1.2 For the purposes of this Policy, www ok Casino is the data controller responsible for the personal data collected through the www ok platform. As data controller, we determine the purposes and means of processing your personal data.

1.3 This Policy applies to all personal data collected through the www ok website (wwwok.club), mobile platform, customer support channels, and any other services operated by www ok Casino. It does not apply to third-party websites or services that may be linked from the Platform.

1.4 We encourage you to read this Policy carefully and in full. If you have any questions about how we handle your personal data, please contact us using the details provided in Section 14.

2. Personal Data We Collect

2.1 www ok Casino collects personal data that is necessary for the operation of the Platform, compliance with applicable Philippine law, and the delivery of a safe and personalised gaming experience. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Philippine mobile number;
• Email address;
• Username and encrypted password;
• Residential address.

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID);
• Proof of address documents;
• Selfie or facial image for identity verification purposes;
• Proof of payment method ownership.

2.3 Financial Data

• GCash or PayMaya account reference (masked);
• Bank account details (masked) for withdrawal processing;
• Transaction history (deposits, withdrawals, wagers, winnings);
• Account balance information.

2.4 Gaming & Behavioural Data

• Game history, session duration, and wagering patterns;
• Bonus and promotion usage;
• Responsible gaming tool usage (deposit limits, self-exclusion requests);
• Customer support interaction records.

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Platform access logs and timestamps.

3. How We Use Your Personal Data

3.1 www ok Casino uses your personal data for the following purposes:

3.2 www ok Casino does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable law or expressly consented to by you.

4. Legal Basis for Processing

4.1 Under the Philippine Data Privacy Act, www ok Casino processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act itself;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where these interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

5.1 www ok Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers engaged to verify your identity and age in compliance with Philippine regulations;
• Game software providers: Licensed game studios and platform providers whose games are available on www ok Casino, to the extent necessary for game delivery and integrity monitoring;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or court order;
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by www ok Casino under strict data processing agreements;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

5.2 All third parties with whom www ok Casino shares personal data are required to process that data in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose other than the one for which it was shared.

5.3 In the event of a merger, acquisition, or sale of all or substantially all of www ok Casino's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify you of any such transfer via your registered email address.

6. Cookies & Tracking Technologies

6.1 www ok Casino uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without affecting Platform functionality;
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations;
• Analytics cookies: Collect anonymised data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve the www ok experience;
• Marketing cookies: Used (with your consent) to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only activated if you have provided consent.

6.2 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www ok platform. Instructions for managing cookies are available in your browser's help documentation.

6.3 www ok Casino does not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the www ok platform.

7. Data Retention

7.1 www ok Casino retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, comply with applicable Philippine legal obligations, and resolve any disputes that may arise.

7.2 The following retention periods apply as a general guide:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations;
• Transaction and financial records: Retained for a minimum of five (5) years following the date of the transaction, in compliance with AMLA requirements;
• Gaming history and session logs: Retained for three (3) years following account closure or the date of the session, whichever is later;
• Customer support records: Retained for three (3) years following the resolution of the support interaction;
• Marketing consent records: Retained for the duration of your account and for two (2) years following account closure or withdrawal of consent.

7.3 Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures, unless further retention is required by law.

8. Data Security

8.1 www ok Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Multi-factor authentication (MFA) for player accounts and internal administrative access;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Role-based access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis;
• 24/7 security monitoring and intrusion detection systems;
• Regular staff training on data privacy and information security best practices.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, www ok Casino will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.

8.3 While www ok Casino takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorised access to your www ok account.

9. Your Data Privacy Rights

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by www ok Casino:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

9.2 To exercise any of the above rights, please contact our Data Privacy Officer using the details in Section 14. We will respond to all data subject requests within thirty (30) calendar days of receipt, as required by Philippine law. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you of any such extension.

10. Children's Privacy

10.1 www ok Casino is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the registration and KYC process for all new accounts.

10.2 If www ok Casino becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data in question (subject to any legal retention obligations), and report the matter to relevant Philippine authorities where required.

10.3 If you are a parent or guardian and believe that your child under the age of 21 has registered an account on www ok Casino, please contact us immediately using the details in Section 14 so that we can take appropriate action.

11. International Data Transfers

11.1 www ok Casino primarily processes and stores personal data within the Republic of the Philippines. In some cases, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software studios operating internationally.

11.2 Where personal data is transferred outside the Philippines, www ok Casino ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.

11.3 By using the www ok platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

12. Third-Party Links

12.1 The www ok platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies only to the www ok platform and does not cover the privacy practices of any third-party websites. www ok Casino is not responsible for the content or privacy practices of any third-party sites.

12.2 We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.

13. Updates to This Privacy Policy

13.1 www ok Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date at the top of this page indicates when the Policy was last updated.

13.2 When material changes are made to this Policy, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the www ok platform following the effective date of any update constitutes your acceptance of the revised Policy.

13.3 We recommend reviewing this Privacy Policy periodically to stay informed about how www ok Casino protects your personal data.

14. Contact Us & Data Privacy Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www ok Casino, please contact our Data Privacy Officer:

14.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.

14.3 For information about your account, responsible gaming tools, or general platform support, please visit our FAQ page or our Responsible Gaming page.